PK
Phillip K
1 reviews | Active since May 2011
04 Jan 2022, 14:18
Nando's Sheriff
They appointed a disaster at the door of Nando's in Saxby centre Centurion. She has appointed herself with the authority to request that you repeat sanitization of your hands with your own sanitizer under her supervision. Needless to say I left and will not be returning.
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Replies (2)
Nando's's replyOfficial
04 Jan 2022, 16:39Good day
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays)
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays)
Best regards,
Nando's's reply04 Jan 2022, 16:39
Official
Good day
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays)
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays)
Best regards,
PK
Phillip K's updateReviewer Update
11 Jan 2022, 14:21The call I received was to inform me how unreasonable I was in not accepting the protocols in place at Nando's, in the interest of their customers and staff. Sadly I returned to show the manager how 3 delivery staff entered and left the premises through another door without applying any sanitation. He continued to show me a wall mounted bottle inside this door, which was for delivery staff but none of the staff used it during the 3 minutes we stood at this side entrance, which defeated the entire purpose of the alleged protocols. After the 3rd delivery staff member pushed his way past him, me and the Sheriff, without sanitizing, the final acknowledgement was "I am so sorry". Think twice before treating your clients with contempt and accusing them of being ********, when you yourself have no idea what you are doing.
PK
Phillip K's update11 Jan 2022, 14:21
Reviewer Update
The call I received was to inform me how unreasonable I was in not accepting the protocols in place at Nando's, in the interest of their customers and staff. Sadly I returned to show the manager how 3 delivery staff entered and left the premises through another door without applying any sanitation. He continued to show me a wall mounted bottle inside this door, which was for delivery staff but none of the staff used it during the 3 minutes we stood at this side entrance, which defeated the entire purpose of the alleged protocols. After the 3rd delivery staff member pushed his way past him, me and the Sheriff, without sanitizing, the final acknowledgement was "I am so sorry". Think twice before treating your clients with contempt and accusing them of being ********, when you yourself have no idea what you are doing.