wW
wcapes W

1 reviews | Active since Oct 2016

06 Oct 2024, 13:40

Nando's service and customer support is the worst in SA

Disaster, plain and simple. A company that has fallen to BEE.

Orders placed online arrive over an hour LATE, with no communication Online map doesn't work Area Managers are disrespective and lie, bar ONE that I ever dealt with, and then had the cheak to ask me to remove a factual statement I made online 9/10 visits I have to return the food at the milnertno branch

When you complain to head office, they don't even call you back - they just ignore you

Nando's was once a staple of South Africa it now shows you the standard of service that is acceptable in the "New South Africa" and that is **** poor service when the customer means nothing

While because you constantly ignore me, you've lost a client and I ask everyone reading this to wake up and see reality, Nando's is trash in 2024, rather goto PEDRO'S

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Replies (1)
wW
wcapes W's update02 Dec 2024, 17:05
Reviewer Update
2 months later - and no response - no-one called me, no-one bothered to help solve the problem - nothing new, nando's is big on social media promises, but never delivers