1 reviews | Active since Mar 2014
NANDOS SELLING EXPIRED FOOD ON VALENTINES!
To whom it may concern:<br> <br> While the Nandos adverts are as witty as they come, the expired food and terrible response from Jacob left a sour note on a Valentine's evening meal!<br> <br> We arrived around 19:10pm at the Nandos in Wonderpark, Pretoria. Bought our supper, while busy eating, we realized the dessert is 5 days beyond its expiry date. The ****** cheese cake with granadilla topping!<br> <br> When we inquired, Jacob provided a glass of milk as solution to potential food poisoning. He then took the container and threw away while we politely asked to take a picture in case there is poisoning. We would be able to e<br> <br> So, Jacob was not willing to assist us or confirm procedures to explain why something like this would happen.<br> All he was interested in is refund us & for us to write our number on the slip for his refund purposes. I told him to shove the refund where the sun does not shine because his behaviour and attitude was unacceptable.<br> <br> Lucas as manager - Not capable. His approach and attitude towards resolving customer dissatisfaction came wanting. Mpho, while he was on the periphery. He was visible & also great with customer approach & service. <br> <br> Tray for food dirty like a bin. I took a pic
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***