Nando's Secunda - Pathetic quality food and TINY PORTIONS. No refund given, NO SERVICE

Mr D order: DFD***. Nando's has always been my favorite meal of choice, but recently the standards at the Secunda branch are dropping to pathetic lows. I ordered chicken livers and a haloumi boujee bowl. The chicken livers were HALF FULL (I ordered a full portion for almost R100 on Mr D), and they were hard, rubbery and dry. The Boujee bowl (also a R100 meal) had one small piece of haloumi, the chicken pieces were very little with barely any sauce on it, and the "spicy" rice was BONE DRY with no flavour. I had opened a ticket and sent them pictures of everything requesting a refund for these two meals which we had to throw away. I was given a silly R50 coupon which i refused to take as I had requested a full refund, and now I am being IGNORED by them. I'm sorry but if I have to pay these ridiculous prices for the meals I once loved, I need to GET WHAT I AM PAYING FOR. Also, these tiny portion sizes are not doing you any favors, Nandos. You're serving us malnourished baby chickens, haibo. I have no issue paying these overly inflated prices but not for poor quality food. Give us our monies worth, its ONLY FAIR!