Nando's Seapoint - The worst ever.

The service, food and staff have slumped into a oblivion that will take ages to repair.

The current reviews on Google maps doesn't leave much to the imagination. It shows that this is a branch that is mismanaged and it is tarnishing the Nando's brand.

1 till in service. Long line that's escape the restaurant. The restaurant is absolutely filty from the door right into the bathrooms. No toilet paper or paper at the sink. The trash is falling out the bins. Tablets are dirty and the previous patrons food are still on the tables. I got the last toilet paper from the ladies bathroom, used the toilet foam on a toilet paper to wipe the table, sauce bottles (that was from who knows how many ppl before us still on the table) and condiments.

How do we share a full chicken, 2 sides from a paper bag.

The lady handing us the order has no customer service. She laughed in my face when I asked for plates, cutlery and glasses. She informed me that the sit down area is closed and they not giving any kitchen ware because they don't have staff.

I asked for the manager and the lady, laughed at me again and screamed to the guy at the grill to call the manager. The manager Niena came after I continuesly asked for a manager. Here again, no customer service and lack of taking control of the staff or management of the store. She did not want to listen to my complaints and rather said that the store does not have glasses, plates or cutlery to give. I asked for my money back and said I'll rather give it to another restaurant that wants it. We took our money and left.

1. Your store is terribly dirty. 2. The tables aren't being cleared. 3. The bins are running over with trash. 4. The bathrooms are dirty. 5. No toilet paper and hand paper towels. 6. Not giving the proper eating equipment to enjoy the meal I'm suppose to. 7. Lacking client service. Poor service all around. The WiFi was the only service that was properly supp****. The manage is rude.

We actually loved this Nando's store but we will definitely not return. We drove to Long street. Just seeing the Nando's put me off. So I walked apposite to the red and yellow place and gave then my money that Nando's obviously didn't want...

*Again* how do I eat a family meal from your one paper bag. We checkes in at a hotel. So should we go ask the hotel for plates when we were planning on eating at the restaurant.

Nando's should definitely do a random check at this store and sit down with the owners of this franchise.

Worst service and such a spoiler to our holiday.