Nando’s Saveway and Witbank Mr Delivery

I ordered food from Nando’s Saveway in Witbank on Mr Delivery app the food was lying inside of the big bag out of its individual packaging chips and everything everywhere my son (that is 5 years old) his food was not delivered with the items after n long conversation with Mr Delivery and explaining how disgusting it is and how should I wait another hour for my sons food the phone was put down in my ear I phoned Nandos and talked to the manager who said sorry we can just do another order it would take 60 min to deliver so I had to get in my car and go buy my son other food cause hoe do you explain to a 5 year old why everyone got dinner except him none of Nandos nor Mr Delivery has done anything to phone back or compensate for type poor delivery and missing items