SN
Sibusiso N

1 reviews | Active since Feb 2016

30 Jul 2019, 11:07

Nando's Sanridge Square

Up until recently i have enjoyed coming to Nando's in different branches and enjoyed the service and hospitality and always ..But i had the most terrible and disgusting experience at Nandos Sanridge Square on the 26/07/2019 at 10:43 were i was served by Ms Memory Khumalo who had issues with me having ordering 5 orders and having nasty comments about me not thinking of other people, the worse part is the attitude and the lack of humanity as if i had to be intimidated about her approach..Please sort this issue out because i love Nando's and been supporting even Sanridge branch a lot, since we work in midrand but to be treated like we are coming with vouchers, or coupons that we can get a free meals..Worse the manager just looked at the matter until i called upon him to please sort this issue out even my order which was order 029 ...So as management please look into this issue and if this lady has problems with us taking advantage of the wonderful special you guys have next time specify with saying 1 order per customer

0
Replies (1)
Nando's
Nando's's reply30 Jul 2019, 17:25
Official
 Dear Sibusiso N
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)

Regards