KM
Katlego M
1 reviews | Active since Oct 2016
29 Mar 2019, 15:20
Nandos Sandton City has the worst service
I placed an order at 12h13 on 29 March 2019 and it is 14h26 and it has not arrived.This is my third order with Sandton City where they don't deliver on time or they don't deliver the correct order.I have just turned the delivery back now it arrived at 14H59.I'm sure what they expect me to do with a meal i ordered ages ago..I'm just so irritated!!!!!!!!!!!!!!!!!!!!!!
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Replies (2)
Nando's's replyOfficial
30 Mar 2019, 14:16Good day Katlego
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays)
Nando's's reply30 Mar 2019, 14:16
Official
Good day Katlego
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays)
KM
Katlego M's updateReviewer Update
03 Apr 2019, 10:21Nandos Sandton City or "We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail" have still not contacted me......
KM
Katlego M's update03 Apr 2019, 10:21
Reviewer Update
Nandos Sandton City or "We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail" have still not contacted me......