Nandos *****s two meals from.us

I have been to reds mall Nandos spent over R563 order no. 8167. They omit two meals in the order. I call them and they take my number down. There's nothing they can do because they don't have drivers. I distinctly told them to check it . This is the last time I go to nandos both both branches near me are useless. I'm so tired as this is the second time at Nandos. And they mess up the order. They are actually *****ing from us.