1 reviews | Active since Oct 2018
Nandos Rosemead Cape town
Please always check orders before leaving. I made a telephonic order today and the guy assisting me was a bit too impatient. But I managed to get the order through. I went to collect, did not check the order and I did get to speak to the guy that took my order and we joked around, he then said that he put in a small piece of chicken for me of which I thought he was joking, only to find that my chicken was dry and not flavored at all. They gave it to me as blend as it was. I called Into the shop to complain especially for them to remind their workers that we pay for our food, they are not giving us for free so we deserve to get what we pay for. A simple apology over the phone is never good enough, they should do better.
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays)
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays)