EB
Ellenore B
1 reviews | Active since Sept 2009
05 Jul 2019, 10:00
Nando's Robs a 7 year old girl
My God-daughter and I walk in to Nando's Tokai yesterday around midday. She gets very excited when she sees the Chicken Winglets with Potato Wedges on the picture for the Kiddie's Meals. Sadly when we got home and opened her meal, she was given a tiny handful of thin chips. Funny enough I counted the wedges on the picture - there are nine Potato Wedges on the picture and four winglets. Why do you rob a 7 year old girl of the meal she ordered and paid for???
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Nando's's replyOfficial
05 Jul 2019, 16:39Dear Ellenore B
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)
Regards
Nando's's reply05 Jul 2019, 16:39
Official
Dear Ellenore B
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)
Regards