NM
Nombulelo M
1 reviews | Active since Feb 2020
28 Sept 2021, 07:55
Nandos Rivonia Drive Thru Food Quality is Pathetic
Nandos Rivonia drive thru food quality and service is pathetic!!! Every time I place an order, they give me the opposite of what I ordered. Yesterday I ordered the hot pot Pap and quarter leg chicken mild with extra sauce... git to the house and it was black, burnt breast chicken with no sauce, the hot pot Pap was Pap and green peppers only!! They even have the nerve to ask me to rate their service... pathetic You ask for Nandos, they give you Burnt and dry chicken. The only thing that said Nandos was the packaging.
It's even worse when you order via Mr D...
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Nando's's replyOfficial
28 Sept 2021, 15:18Good day
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to
improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays)
Nando's's reply28 Sept 2021, 15:18
Official
Good day
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to
improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays)