BS
Bahia S

1 reviews | Active since Jan 2018

08 Sept 2018, 09:40

Nando’s restaurant

Was having a nice meal in the Rondebosch Branch two nights ago until a street beggar showed up next to me wreaking of alcohol, demanding I give him some money. He then attempted to grab my plate of food from me while swearing at me. There was no security present in the store and I had to leave my sister sitting there while I ran to the front desk to ask for help. She is traumatized because of the way we were provoked and this should not occur inside a restaurant. I will NEVER go there again.

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Replies (1)
Nando's
Nando's's reply09 Sept 2018, 11:24
Official

Dear Bahia

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday – Sunday, 9am – 10 pm (including public holidays)