1 reviews | Active since Mar 2015
NANDO'S RANDFONTEIN - DELIVERY TIME & SERVICE ABSOLUTELY ****
On this freezing cold morning I have decided to order food from Nando's Randfontein. In short, I placed an order at around 10h15 for delivery ASAP. It is past 12h05 and still no food?!
Now, I have phoned Nando's various times without success in someone answering the phone, just had a call from the driver indicating that he is lost??
How on earth are Nando's expecting to have customers is they don't answer phones OR have drivers that get lost in Aureus and telling me that?! To top it all, my food will be cold if and when the driver is to arrive at our premises (business in Aureus).
****!! Absolutely ****!! I will not pay for the food ordered - it will be sent back for the driver or Nando's account.
The Manager is more than welcome to phone me but can be assured that I will not order from Nando's Randfontein again - EVER!!!!
Good Day Liezl
Nando’s prides itself in providing its customers with the very best experience when it comes to munching its delectable PERi-PERi chicken.
Nando’s encourages its customers to voice their concerns and appreciate the feedback it receives through channels such as the Hello Peter website. Any comments received, both good and bad, give Nando’s the opportunity to improve the quality of its service so that it meets both Nando’s high standards and its customers’ expectations.
All feedback is directed to the relevant team who respond to the customer concerned in two shakes of a chicken’s tail.
Kind Regards,
The Nando's Customer Care Team
Good Day Liezl
Nando’s prides itself in providing its customers with the very best experience when it comes to munching its delectable PERi-PERi chicken.
Nando’s encourages its customers to voice their concerns and appreciate the feedback it receives through channels such as the Hello Peter website. Any comments received, both good and bad, give Nando’s the opportunity to improve the quality of its service so that it meets both Nando’s high standards and its customers’ expectations.
All feedback is directed to the relevant team who respond to the customer concerned in two shakes of a chicken’s tail.
Kind Regards,
The Nando's Customer Care Team