Nandos Queenstown

So yesterday during mu lunch i went to order.Placed my order at 14:11pm for sit down. I waited and at 14:40pm I asked one of the ladies yo check for my order and i was told that Was i not told that I would have to wait for 45 minutes.I said that was not communicated with me coz if i had known then I would have not bought the food.So my lunch was over and I waisted my time waiting for food that i never got.Highly Dissapointed....There was no apology or anything I was just given my money back