LM
Lauren M

1 reviews | Active since Oct 2017

29 May 2019, 15:37

Nandos queensburg you digusting

<p>Again GUYS! In a space of 6 months we have had 2 major issues with you guys... I am so sick ans tired of your poor service.. horrible food and the so called senior manager&nbsp;*** He is a sorry excuse for a human being and is absolutely digusting to deal with He has no people s****s and should have never been placed in a management position You should sincerely think about replacing him or you qill loae customers sadly YOUR OWN STAFF think poorly off him and actually call him an asshole with no respect Now you wonder why? You served digusting uncooked burnt food and refuse to take responsibility for it You should be ashamed of yourself and to think your franchise owner is a good guy.. shame nandos malvern must FALL</p>

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Replies (1)
Nando's
Nando's's reply29 May 2019, 20:51
Official
 Dear Lauren,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity toimprove the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)