1 reviews | Active since Jun 2013
nandos poor service
On the 30 may 2015 we placed an order for delivery from nandos leaping frog fourways johannesburg....the order was received iced cold,with no chips, hair/feathers on the chicken, no marinate on the sweetcorn .We called to complain and spoke to the manager TEMBI and advised her of the above...we also told her to send the driver to collect the skin of the chicken which had the feathers...she advised she will compensate us by replacing the meal....we told her we would call later in the week for the replacement. ...today we called and she said she never said she would replace the meal....she will only replace the chicken.we paid for chips we never received..sweetcorn that tasted boiled. ..giblets that was ice cold and chicken that had hair and feathers....is this the service nandos provides?
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays