BS
Brianna S
1 reviews | Active since Jun 2020
14 Apr 2021, 11:48
Nando's Plattekloof is Terrible
Nando's Plattekloof branch in Cape Town is ***********. I have ordered from this specific branch mutliple times over Mr Delivery, and every. single. time. there is something wrong with my order. They just do not read the order properly!! For example. I order a quarter chicken, I get chicken wings? I order 2 quarter chickens, and only 1 arrives? I order coleslaw, and it just is not included! These are only a few examples of the terrible experiences I have had from this branch. Please train your employees because I've wasted so much money here and just not received my items or gotten something that is wrong! I will never order from this place ever again.
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Nando's's replyOfficial
14 Apr 2021, 13:29 Dear customer, There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world. We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations. We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail. PERi-PERily yours, The Nando's customer care team Customer care: **********Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)
Nando's's reply14 Apr 2021, 13:29
Official
Dear customer, There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world. We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations. We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail. PERi-PERily yours, The Nando's customer care team Customer care: **********Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)