Nandos Pinetown- Shocking service

So we ordered supper at Nandos Pinetown telephonically for delivery...order no. 8620 on Friday 31/07. Just when we were ready to eat, it turned out the order was short delivered, we were missing 1 hotpot. I was so upset, when I called to query this, the very unfriendly lady told me I must come & collect tomorrow...REALLY??? I am hungry now, I want to eat now, I paid for the delivery because I did not want to drive because I was exhausted from having a hectic day at work, and I did not want to cook for the same reason. The next thing she said oh, they don't do deliveries, I must have ordered from another branch and she gave me another branch's no...***. This was the same no. that was on the slip. How was I to know this as I had called their call centre and told them.I wanted to order from St Johns Pinetown. Anyway, when I called the no, the automated voice said they were closed. I ended up cooking from 20:00...I was sooo upset, by the time I was done I had lost my appetite...I hate Nando's...I've had numerous experiences with them messing up my orders a couple of times specifically in Pinetown, but this was the last straw Nxaaaa!! Nandos Pinetown is just *******!!!!!