AE
Aminah E

1 reviews | Active since Apr 2016

22 Sept 2017, 13:10

Nandos pathetic service

I'm so disgusted to the fact that this is not my 1st time placing an order with NANDOS vangate mall delivery. I placed an order at 10:38 for 12:15 and my food is not here at 1:10. This is pathetic.. yet the person who answers the phone comes with ****ty excuses as to why late delivery.. 1st guy stuck in traffic with food. 2nd guy on his way with new food... weird Help me!!!!

0
Replies (1)
Nando's
Nando's's reply22 Sept 2017, 14:59
Official

Dear Aminah

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (Including public holidays)