MY
Meghan Y

1 reviews | Active since Jul 2011

18 Dec 2019, 21:10

Nandos Parktown North Should Get An Award

I have been to a substantial number of your restaurants around the country over the years, and have grown accustomed to what can be expected in general. There are some things that make no sense to me accross the board, for example, how nomatter which branch you order peri peri chips or wedges from, they only sprinkle the seasoning on the top few chips once its already in the packet, leaving the remaining majority of the packet plain. It drives me insane.

However, your branch in Parktown North is the ONE restaurant of yours, that I have received exceptional quality food from, every time. You always get exactly what you order. Peri peri chips are always seasoned all the way through. Asked for extra sauce in your strips and rice? You got it. Want your chicken a little crisper? Done.

Their attention to detail, and service delivery is above and beyond what I have come to expect from any other store.

And if there's an award for best nandos franchise, I strongly feel they deserve it more than anyone else.

Well done to the team at Nandos Parktown North. Keep up the amazing work!

0
Replies (1)
Nando's
Nando's's reply19 Dec 2019, 10:43
Official
Dear Meghan 

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We are therefore thrilled to hear that the service you received was worthy of a happy chirp, and thank you for the positive feedback.

We will pass on your praise to the team concerned so that they can continue to provide you with the exceptional chicken and service you have come to expect. We look forward to welcoming you back at your favourite Nando’s restaurant soon.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)