1 reviews | Active since Jan 2021
NANDO'S PARKTOWN HORROR!!!!!
NANDOS PARKTOWN HORROR! I ORDERED MY FOOD ON UBER EATS AT 12:35PM ON THE 28 JAN 2021 AND WAITED SO LONG, SO I NOTICED THE 1ST UBER EATS DRIVER CANCELLING MY DELIVERY THEN THEY SENT THE 2ND DRIVER HE WAITED UNTIL I DECIDED TO CALL HIM AT 13:55PM AND HE SAYS THEY TOLD HIM THEY LOST MY ORDER I ASKED TO SPEAK TO ONE OF THE NANDO'S EMPLOYEES AND SHE SAID THEY JUST ONLY THEN STARTED WITH MY ORDER SO I ASKED TO SPEAK TO THE MANAGER AND HE REFUSED I THEN CALLED NANDO'S PARKTOWN AND THE MANAGER ANSWERED AND HIS RESPONSE SINCE IT DOES NOT QUALIFY AS SERVICE WAS ABSOLUTELY APPAULLING AND DISGUSTING HE WAS EXTREMELY RUDE AND WENT AS FAR AS SHOUTING AT ME, TALKING OVER ME AND REFUSED TO TAKE ANY RESPONSIBILITY AND THEN HE HUNG UP IN MY EAR WHEN I USED MY AIRTIME TO CALL AND COMPLAIN ABOUT A ORDER THAT WAS SUPPOSED TO BE 30 MINUTES BUT I ENDED UP WAITING WELL OVER AN HOUR....I WANT ACTION TAKEN AGAINST THIS NANDOS PARKTOWN ESPECIALLY THE MANAGER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays)
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays)