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naeem A

1 reviews | Active since Oct 2012

29 Aug 2021, 23:44

Nandos... Not what it use to be!!!!!!

It's been a while and I was really looking forward to eating Nandos so place I placed an order on Thursday 26/08 40 minutes before I could get there.. Selected option 2 so I could order through the store. I then get there only to realise that my order had 2 items missing which meant I not had to wait another 10-15 min, This would have been okay for me with no complaints had my meals been okay.. Get home and there 1 butter for a meal with roll however I purchased 4 separate rolls which never came with butter neither was any offered, The chicken was dry not a drop of sauce and do u guys still pack sauce sachets because not a single of sachet of anything.. No sauce and no sal***** really sad as the meal was really expensive however long overdue as we usually eat at Pedros but dissapointing

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Replies (2)
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naeem A's update30 Aug 2021, 15:11
Reviewer Update
Get a call from the manager saying when I come back again they will give me what was missing.. So I must go there for sauce, butter and a horrible experience... Anyways why do u get the managers to call as such experiences should be dealt with by an area manager
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naeem A's update30 Aug 2021, 15:13
Reviewer Update
Not impressed by the professionalism of the complaint and how it was handled