MM
Meep M

1 reviews | Active since May 2018

10 May 2018, 22:41

"Nando's Mt Edgecombe - Poor Service"

Standard of service has really dropped. Get there and find tables that uncleared and not cleaned from pervious users. Meal takes an hour to arrive. Things missing from my order have to follow-up on that. Waiters/ waitresses are not seen and not following up on orders. Manager seems completely oblivious to whats happening around him. Also seems to be seriously understaffed.

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Replies (1)
Nando's
Nando's's reply11 May 2018, 14:27
Official

Nando’s prides itself in providing its customers with the very best experience when it comes to munching its delectable PERi-PERi chicken.

Nando’s encourages its customers to voice their concerns and appreciate the feedback it receives through channels such as the Hello Peter website. Any comments received, both good and bad, give Nando’s the opportunity to improve the quality of its service so that it meets both Nando’s high standards and its customers’ expectations.

All feedback is directed to the relevant team who respond to the customer concerned in two shakes of a chicken’s tail.