lH
lushinca H

1 reviews | Active since Feb 2015

26 Feb 2015, 11:18

nandos meals have shrunk!!

Yesterday we ordered nandos for lunch at our office not only was it late but the order was wrong so we had to wait an additional hour for it to be corrected only to find once we had open our meals that they were undersized and dry like they had been kept for a while. I cant believe how tiny the chicken was and the strips and rice was terrible rice and chicken undercooked. yuck I will never order nandos again.

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Replies (1)
Nando's
Nando's's reply26 Feb 2015, 12:41
Official
Hello lusaJesTy,

Thank you for taking the time to submit your complaint through the Hello Peter website.

We have logged your complaint, with interaction number CAS - 60207

Nando's Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Regional Manager.

We encourage feedback and therefore are pleased that you have let us have the benefit of your views.

Our Regional Manager will be contacting you within 24 to 48 hours. Feedback will also be provided to you from Customer Care.

Yours Sincerely,

The Nando's Customer Care Team,
Customer Care: ***
Operations Hours:
Monday - Sunday, 10am - 7pm (Excluding Public Holidays