1 reviews | Active since Jul 2019
Nando's Maponya Mall
On Monday 15/7/2019 I placed an order online with Nando's Maponya Mall at 17h32pm . An hour passed so I decided to call the store and enquire. I spoke to Dimakatso who verified that my order was already out with Mr Delivery. I was charged R25.00 for delivery. Dimakatso told me the delivery guy was not answering his phone. I eventually got my ice cold food at 19h55pm. The delivery guy told me his car had broken down and battery had died. I always pay via my bank card when ordering food at Nando's. I am utterly disappointed with the service I got. Can you discipline your staff. It is beginning to feel like they are allowed to get away with inferior service because they are servicing people in the township. My order number: 4890/555160 and as per the sms; I was told I would get my food at 18:15pm
I am heavily pregnant due any day now so ordering food online is super convenient for me.
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world. We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations. We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail. PERi-PERily yours, The Nando's customer care team Customer care: *** Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world. We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations. We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail. PERi-PERily yours, The Nando's customer care team Customer care: *** Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)