1 reviews | Active since Apr 2012
Nandos- leaving a bad taste in my mouth!
I ordered 3 kids meals from Nandos in Norwood. When the delivery arrived the order received was not what we had actually ordered. Never the less we accepted the order and upon opening the order i was shocked at the quality of the food. The burger was filled with mayonnaise and 2 tiny pieces of chicken, i actually took pictures of the the burger as i was not impressed at all. It looked extremely unappetizing. I then contacted the call center via email on 24 June 2018, attaching the pictures of the burgers, I received an email back with case number CAS- 212916-K2S4C0, requesting my contact details. I responded with my contact details and to date i have not heard a peep from Nandos! Nandos not living up to their PERi PERi good customer service :(
Dear Aneesa,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)
Dear Aneesa,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)