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afsha H

1 reviews | Active since Jul 2015

25 Nov 2015, 12:14

nandos lakeside mall

I went yesterday to lakeside mall & ordered 1 full chicken & 1 shredded chicken burger. the chicken was very nice although I received poor service I didn't complain I took my food home it was takeaway order today I had the burger in the burger which was suppose to be shredded chicken I find piece of bone in da burger obviously it was a mistake but careless cook didn't bother as to what he was putting in my meal not happy with the service been loyal customer of the store past 8 years over

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Replies (1)
Nando's
Nando's's reply25 Nov 2015, 14:16
Official
Hello aj accommodation,

There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)