1 reviews | Active since Jun 2016
NANDOS KLOOF STREET 30/03/2017
<p>around 20:30 there was a incident where a white guy was screaming at the staff and taking pictures with his phone, telling them they not doing there work and basically belittling the manager and staff before the customers. he looked red in the face and probably had alcohol in his system. he was totally and out of line and blatantly rude to staff, the was a queue of people waiting patiently for there food who seemed to have no problem waiting, when he acted out. no matter your job title or profession you dont get to treat people in that way, i felt very the need to share this because he was threatening to go nandos head office and tell his one sided version of what transpired. </p>
Dear Mogamat,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
Your experience at Nando’s Gardens branch, is therefore of great concern to us and we thank you for taking the time to bring it to our attention. Every issue that is raised through our Chirp Line is sent along to the relevant division, where it is investigated and dealt with thoroughly. This situation is no different, and we will do our very best to ensure that it is remedied, so that we can squawk with pride once again.
We hope to welcome you back at a Nando’s restaurant soon, so that we can show you what the real Nando’s experience is all about.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)
Dear Mogamat,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
Your experience at Nando’s Gardens branch, is therefore of great concern to us and we thank you for taking the time to bring it to our attention. Every issue that is raised through our Chirp Line is sent along to the relevant division, where it is investigated and dealt with thoroughly. This situation is no different, and we will do our very best to ensure that it is remedied, so that we can squawk with pride once again.
We hope to welcome you back at a Nando’s restaurant soon, so that we can show you what the real Nando’s experience is all about.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)