LS
Lesly-ann Smith

1 reviews | Active since Jan 2016

27 Nov 2021, 22:32

Nando’s Jean Crossing Bad service food

Service at Nando’s Jean crossing was terrible; I was ignored for about 5 minutes before my order was taken, after I paid the lady held my slip in her hand and started talking to another staff member, she didn’t even read the order number; the food was dry no extra sauce was offered -never going back there

0
Replies (3)
Nando's
Nando's's reply28 Nov 2021, 19:01
Official
Hi Lesly-Ann,

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

Kindly forward us your contact details to *** and we will direct your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.


PERi-PERily yours,

The Nando's Customer Care Team

Customer Care: ***
Operating hours: Monday – Sunday, 09am – 10pm (Including public holiday) 
LS
Lesly-ann Smith's update28 Nov 2021, 19:35
Reviewer Update
Nando’s head office is arrogant and not tackling their failing service . It is bad and they are not taking responsibility
LS
Lesly-ann Smith's update28 Nov 2021, 19:35
Reviewer Update
Nando’s is bad