NANDOS is taking us for a ride!!!

Bought a full chicken and chips via Mr D , the chicken didn’t have sauce at ALL . It looked like it was boiled . . Called Nandos customer care and was referred to Mr D as the order was placed there . Mr D just wasted my time. Nandos is expensive and they don’t take us seriously. This is the fourth order I’m not happy if from Nandos but their customer care doesn’t even bother to respond