Nandos is a joke and their Queensburgh store should close down-pathethic customer service

I visited the store in Queenburgh and ordered an extra hot burger meal with a slice of cheese and Pei wedges my order number was 671.i took the meal home and started eating the burger and discovered there was no cheese,I finished eating the burger and then took the peri wedges to eat,but this was plain wedges not peri wedges.I called the store and spoke to a female manager and she just stater that next time I stop there she will replace the cheese.No apology.She made me get the burger box which are discarded in the bin to check if there was a sticker stating special request but the only sticker on the box was extra hot.I advised her that on the outside of the brown paper bag was a small till slip noting extra hot,cheese and peri wedges.I then called the chirp line and furnished my complaint and I was told that I will get an sms message with a ref number and will get feedback from the store in 24 to 48 hours, and I was further informed that Nandos does not resolve complaints...*** then why have a complaints line,no wonder Pedros is fast taking over and Nandos will soon be closing their stores because of their poor pathetic customer service and the way they treat their customers....the only reason I went there today is for the reason ABSA gives me vouchers I will now request burger King vouchers instead and support Pedros,I can't wait for Pedros to open a store in Queensburgh that will be the end of Nandos and especially this pathetic store!