Nandos in Waterfall

I have been a very regular customer at the Nando's in the Waterfall area and I have previously given excellent reviews on the quality of their food. There is no doubt that their food is amazing but if it is going to cost you your safety then its really not worth the few hundreds that you spend there. On the 9th of December 2023 at approximately 15:30, I went in with my family to eat at this Nando's, the food on this day took around 45 minutes to arrive, the waitress did apologise for the delay. When I was done eating and I was walking towards my car at the Nandos's parking lot I was told by a gentleman that our cars have been broken into, the window at the back was smashed open and there was glass everywhere. I could not believe it and I lost so many valuables on this day to the value of almost R10000 because I had just stopped buy after my shopping at the mall, not forgetting the window repair that also costed me. We then went in to the store to ask for the footage and we were told to come with the officers. I then had to open a case for this at the police station. Please note that this is not the first time I witnessed a crime event in this Nando's. Some time this year a gentlemans cellphone was snatched from his hand while he was seated at a table with his child and eating. The staff on that day went on like nothing happened. It was so traumatizing for the customer but nobody seemed to care. I will never be going to this Nando's ever again. It is utterly disappointing to be so in inconvenienced over a plate of food. IT IS NOT SAFE THERE!!!