1 reviews | Active since Jun 2018
Nando's Hillcrest
Regular @ Nando's Hillcrest, Unfortunately the last 2 time's I had a problem with the extra sauce.. First time I simply just emailed them directly and the manager got back stating that,"Thats the amount of extra sauce that they are allowed to give, but in future If I have a problem I can send back the food or take out a picture so they will be able to do something". I was happy I received feedback but to my dismay the time after that when I ordered for delivery, my order arrived and I decided to check it before the delivery guy left and there was no extra sauce! So I sent it back with him and called the store, spoke to same manager that spoke to me regarding the extra sauce the last time only this time she was rude and said," if I wanted any more than that I would need to purchase a bottle of nandos sauce"! My order was then delivered and with the hot sauce! When I tried ordering again they say we are no longer in they delivery range yet we live about 300m away from the store! I PERSONALLY FEEL THEY HAVE STOPPED DELIVERING TO US SPECIFICALLY BECAUSE I SENT BACK THE FOOD! I can't understand why Nando's Cant just give extra sauce as required because the prices of the meals are not cheap so I don't see why there should be a problem! I would like feedback and I don't wish to speak to the current manager of the store I would like someone from Nando's Head office to contact me!!!
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
Kindly contact Nando's customer care on the details below, and provide the case
CAS-387217-X3Q2P6
PERi-PERily yours,
The Nando's customer care team
***
Customer care: ***
Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
Kindly contact Nando's customer care on the details below, and provide the case
CAS-387217-X3Q2P6
PERi-PERily yours,
The Nando's customer care team
***
Customer care: ***
Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays
I don't think wasting my time and effort in even giving them a call will change they bad service because if they valued feedback I would have received a call from them by now!
I don't think wasting my time and effort in even giving them a call will change they bad service because if they valued feedback I would have received a call from them by now!