Nando's Florida Road ********** service - ***********, useless and unfriendly

I have always had a pleasant experience with Nando's in general, but the Florida Road branch in Durban is just pathetic. Every occasion of visiting this branch has been a dismal battle to get the right order, a friendly waiter, or even just a courteous greeting from anyone there. Even the curbside pickup is a nightmare because they leave you waiting for more than 30 mins at a time. Further to this, they do not answer the phone when you call them and the staff attitudes are just so bad. Suffice to say, they have now lost another customer as I will never be using them again.