KS
Kgotso S

1 reviews | Active since Jun 2022

26 Jun 2022, 17:21

Nando’s Fleurdal

Nandos Fleurdal.

By far my worst experience, they got my whole order wrong, Limakatso(the waitress) admits she made a mistake with the order . After 2-3 hours of waiting, and going back and forth with the manager , only then where we able to get our food . Rude waitresses . Just a overall terrible experience.

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Replies (1)
Nando's
Nando's's reply26 Jun 2022, 19:45
Official
Good day Kgotso 
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays) 

Best regards,