1 reviews | Active since Mar 2009
Nandos extras side items is now feathers
Went on business lunch to Nandos Sasolburg. Orderes 1/4 chicken with rice.<br> <br> Mela was served and there was a featehr in the chicken wing. Told the waitor and asked her to call the manager. The mager said he will pull the featehr out.<br> <br> I asked him if he expects me to eat the meal. The manager told me...WHat do you expect me to do. <br> <br> The mager at no point apologised for the issue. he never even suggested that he get a new meal for me. He displayed an attitude of not worring and showed no customer care. Even my guest noted this.<br> <br> The waitor took away my meal. I waited while my guest ate his meal. I then asked for the wiater to bring back the meal. Still the waiter and manager showed no sign of being sorry. I took photos to serve as proof. <br> <br> I asked the magaer for a reprint of the receipt. He gave me the receopit and the Nandos chirp card. And still did not apologise. <br> <br> I left Nados with me guest...and still no one apologised!!!!! I phoned the chrip line......waiting for feedback...<br> <br>
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)