Nandos Eagles Landing Worst Food and even worse Customer Service

Item: Nando's
Rating: 1
Author: Muhammad T

Pathetic food and even a more pathetic apology from a so called Manager who calls me sand says I should have kept the food and called the store instead of laying a complaint at Head Office. This is the worst experience had in years from Nandos ever. He says is should have kept the Good as lrrof seriously proof for what or who??

I placed and order via Uber for delivery from Nandos Eagles Landing @ 17:24. The order took over 55 minutes before the driver received the food.

The chicken was dry and the drumsticks were purple inside. The rolls were as hard as rocks. Is this the standard of this store?

Pathetic, just Pathetic and you have lost a customer for good and trust me I will sltrad the word to all friends and family of this experience!!

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Replies (1)

Nando's's replyOfficial

15 Jun 2020, 13:46

Nando’s prides itself in providing its customers with the very best experience when it comes to munching its delectable PERi-PERi chicken.

Nando’s encourages its customers to voice their concerns and appreciate the feedback it receives through channels such as the Hello Peter website. Any comments received, both good and bad, give Nando’s the opportunity to improve the quality of its service so that it meets both Nando’s high standards and its customers’ expectations.

All feedback is directed to the relevant team who respond to the customer concerned in two shakes of a chicken’s tail.

Nando's's reply15 Jun 2020, 13:46

Official

Nando’s prides itself in providing its customers with the very best experience when it comes to munching its delectable PERi-PERi chicken.

All feedback is directed to the relevant team who respond to the customer concerned in two shakes of a chicken’s tail.