1 reviews | Active since Nov 2010
NANDO’S Eagles Landing - Sigh........
We JUST had our ordered meal from Nando’s Eagles Landing... Sigh.... This is not the first time this has happened and we’re kind of over it by now. Tried calling them,but apparently they were closed..
Ok - we ordered a strips and spicy rice - it MAYBE had a TEAS**** full of sauce,so basically 99% dry rice + we bought a wrap (nothing wrong here,good wrap!) and on the wrap order,we ordered coleslaw as a side (which is PAID for!) and there was no coleslaw in the bag..... + we ordered Churros,which were good,SUPER OILY,slightly undercooked,but good - but the chocolate sauce tubs were put INTO the little bags WITH the churros,which we’ve never seen done like that,due health and safety regs I suppose and understandably so, which 1) Is unsanitary ,as there packets are mass produced and you don’t know where they have been in the distribution chain and in store 2) Has the chocolate tubs full of sugar and oily as hell! So that is why you put it in the main order bag guys!
Main issue on this order - paid for a side,didn’t get it (which wasn’t free,it was a meal option whereby it costs more,if you take a side...) and the strips and rice,with basically no sauce - my wife stopped eating it...
NOW - this is ****py,but it’s not just this. Time before this,same Nando’s branch - ordered Churros, and not just did we only receive 3 portions,instead of 4 (tried to call the branch - phone just rang),the flame grilled mielie was RAW.... Time before that - wife picked up food before a rehearsal - got the wrong flavoring - we don’t do hot at all - and it was staunch hot! Time before that - we went in,not delivery - ordered food,got food poisoning (figured it was the livers,they smelled a bit funny,figure maybe it was the sauce,but I was wrong)....Was a bad night...
Now we left it and it each time we ordered from Eagles Landing it is when we don’t really have an option due to rehearsals we have in the area,or if the other branches are too busy or can’t take orders due to loadshedding or whatever,but it seems that we ALWAYS get something within our order either left out (which is taking our money and giving us the product),orders wrong,undercooked or just bad (food poisoning)
SO if you truly have a Nando’s craving - TRY another branch,guys!
SAD,as Nando’s use to be THE takeaway option... We’ll stick to the Allensnek branch - they are fast,fresh and we’re always happy with their service!
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays)
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays)
Was promised that it’ll be forwarded to the manager of the store - received no call.
Nando’s - Poor service and technically speaking,you are *****ing from me if I order and pay for items,which I DON’T get delivered.....Just saying.
Was promised that it’ll be forwarded to the manager of the store - received no call.
Nando’s - Poor service and technically speaking,you are *****ing from me if I order and pay for items,which I DON’T get delivered.....Just saying.