1 reviews | Active since Nov 2015
NANDOS DURBAN OLD MUTUAL MALL HAS BAD SERVICE and MAKES WRONG DELIVERIES
When work colleagues and myself made an order for delivery a week ago, the order came with no butter but we did not mind. Today again they ordered 3 meals with extra source however the chicken was DRY, NO BUTTER (was told by the delivery guy that the people that pack do not check),WRONG COLD DRINK, they did advise the delivery guy of such and he went back and rectified that however they did not see that the rolls were not included in the meals and only a garlic roll was included. they advised the delivery guy however he decided not to return. After work they went to the NANDOS BRANCH, of which the ladies on duty at the kitchen and the mananger were so rude. Threw the money back to the customers prior to that they said a lot of rude things of which I found not appealing at all, not only to me but to other people whom were there. The nandos ladies were talking at the back saying a lot of rude words.
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)