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zibuyile J

1 reviews | Active since Apr 2017

17 May 2019, 17:12

Nandos Dundee filthy and disgusting

Nandos Dundee 1. We waited for our order for more than an hour. 2. The stuff is very rude especially the kitchen stuff. Their chicken was dry without source regardless of the fact that I ordered extra source. 3. We asked for water while waiting for our oder but they refused. They claimed that it's no longer allowed to offer water to costumers. They literally force us to buy water if we need it. 4. The place was nasty, they don't clean tables and it was flooded by flies. 5. They had water on their taps but none in toilets.

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Replies (1)
Nando's
Nando's's reply18 May 2019, 18:16
Official
 Dear   Zibuyile 

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world. 

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations. 

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail. 

PERi-PERily yours, 

The Nando's customer care team 

Customer care: *** Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)