1 reviews | Active since Dec 2009
Nandos dropping the Ball
So, I've been a Nandos customer since the opening of the flag-ship store in Randburg more than 20 years ago. Unfortunately, the experience, nor the food is of the same quality, that it once was. I visited the Eagles Landing store Saturday the 10th December'17. Ordered the full chicken plus 4 sides. One of the sides was a Portuguese salad. Cashier mentions that unfortunately I cannot have a Portuguese salad as they have been out of lettuce for some time...Haha...Haha... she then proceeds to bring the manager on duty a ****y little man with no people s****s. This guy then starts crying, that there was no lettuce delivery...really...so, how is this my problem. Besides, at least be humble about the ***** up and don't act like it's my job to accept your bad service...Sorry Nandos, Mochachos definitely a better deal...
Dear Jana
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Get Closure website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback to the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (including public holidays)
Dear Jana
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Get Closure website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback to the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (including public holidays)