1 reviews | Active since Nov 2016
Nandos Dont CARE!!!
We ordered through Mr Delivery, and on all invoices from Mr D and Nandos, my son's meal was correctly labelled, however we did not receive what we ordered. We received a kids chicken burger with sauce. The slip and order was for no sauce. Then the peri-peri chips that were ordered were somewhat totally lacking on the peri-peri!! Second time round, Mr D re-ordered his meal, and was once again incorrect, instead of a burger, we received chicken strips. Could have lived with this, but it was drenched in spicy sauce. Even tweeted Nando's and have no heard one peep from them. So my son (after we had eaten) at 19:30 resorted to having toast for supper. Really Nando's, shows you dont care about families eating together or the fact that you cannot take responsibility for your mistakes and contact us and apologise!!!!!
Good Day Melanie,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (Including public holidays)
Good Day Melanie,
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (Including public holidays)