NANDOS DOES NOT CARE ABOUT ITS CUSTOMERS

I went to Nandos at Appleton Village on Malibongwe in Cresta. First I was asked by the guy grilling meat to wait for 2 min. A gentleman entered the shop, comfortably and relaxed and I ****** me right at the counter infront of the staff. The staff ignored me, did not ask me it I am ok or traumatised, or offer me water or close the door out of fear, there was no compassion and no concern for me as a supposed customer.

I tweeted about the incident and was told by @Talk2Nandos that someone would call me. After I told the story online and in the DMs, someone from the call centre called me to relay the VERY SAME STORY THAT I TWEETED ABOUT. They went on the tell me that 'Someone Would call me.' NO ONE CALLED ME. Like the staff in the shop NO ONE CARED. I kept following up and was told quite aggressively that someone would call me and no one would.

I would expect some compassion, some care from a brand of this nature. It's quiet sad to see the lack of compassion or care. I will never SET FOOT IN ANOTHER NANDON EVER AGAIN IN MY LIFE!