TF
Tanya F

1 reviews | Active since Mar 2011

21 Apr 2015, 19:47

nandos didn't deliver my order

This is the last time I ordered from Nandos Comaro Crossing. After previously having my order not processed, getting raw food, and then getting a toothpick in my food I still was a loyal customer. But again today I waited for over an hour and my food was still not delivered. Apparently they noted it as a collection and not delivery as we requested. The food isn't that great anyway, I'm done with the lack of service.

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Replies (1)
Nando's
Nando's's reply22 Apr 2015, 09:25
Official
Hello nsmarley,

There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)