1 reviews | Active since Oct 2010
Nando's Crown mine bad customers Service
I go to Nando's in crown mines once or twice a week, last friday i placed an order after 20 minutes when I inquire about my order I was told by the so called manger by the name of Celine that they forgot to do my order and I had to wait again for them to prepare my order without her apologizing. I was angry but I just let it go. Today I went again on the 26th of march to buy a full chicken, mist extra sauce, rolls and green salad. I requested for an additional extra sauce, Celina she literally refused to give me extra sauce, she mentioned "abelungu" meaning the bosses they do not want if they pour more sauce for customers they are complaining. Then I said can I buy it then Celine said its either you take it or leave it then I decided to get my refund and ask to speak to the manager who took my order and ask them to add more sauce as I have requested. Celina had so much bad attitude toward the customers. I had to wait for another 20 minutes. I do not understand how Nando's get ppl like Celine to run the store she has no customer service does not care about the customers
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays)