IK
Innocentia K

1 reviews | Active since Feb 2015

10 Jan 2018, 13:52

Nando's cresta portion size cut down and bad service...

Sunday 7th January 2018, we had lunch for two at cresta by Gosh!!! the service the was worse than Jet... we bought 1/2 Chicken, chips and rolls wow... the chips were less than a palm size.. the chicken looked like it was picked before serving... when we asked the lady that brought our food why does our food look like this small portions and served by hand she said this is how we serve here... or well we than asked for a Jar of water it took her another 20 mins to get the water we bought chips which were served on a side plate that we refunded because the portion size was just too small...

to Nando's world wide have your portion size decreased or is it cresta... because Maponya Mall I've never experienced such portion shocking size .....

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Replies (1)
Nando's
Nando's's reply10 Jan 2018, 16:16
Official

Dear Innocentia,

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)