TN
Thabo N

1 reviews | Active since Sept 2017

07 Aug 2019, 12:18

Nando's Cresta Mall, Charcoal tastes better than their chicken

Nando's Cresta Mall has to be the worst Nando's I've ever come across.

The staff are rude and impolite.

The chicken is burnt so much that when you eat it all you taste is Charcoal, not matter what the flavour of the order is.

The orders are executed so poorly. I ordered Wedges and found normal chips mixed in with my wedges.

Honestly this is the worst food I've probably ever had and that restaurant does not deserve the money of thousands of hard working South Africans

0
Replies (2)
Nando's
Nando's's reply07 Aug 2019, 15:26
Official
Dear Thabo

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to
improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday – Sunday, 9am – 10pm (Including public holidays) 

TN
Thabo N's update13 Aug 2019, 12:47
Reviewer Update
I was called by the manager at nando's Cresta and the matter was addressed and resloved.

Thank you very much