DL
DEBRA L

1 reviews | Active since May 2019

27 May 2021, 19:33

Nandos Crescent is a Shocker!!

The service at this branch is SHOCKING! Last week we ordered in and 1,5 hours later , after numerous calls to see where the food was, we get told there is no food as there was a slight fire at the shop. Also they had no spinach. Eventually 2 hour later, after another call, the food arrived. We have just ordered again tonight, and have been waiting for 1 hour yet again. I had to call to see where the food was only to be told its still sitting in the shop! The staff are also not very polite!

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Replies (1)
Nando's
Nando's's reply28 May 2021, 17:32
Official
Good day
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***Operating hours: Monday – Sunday, 09am – 10pm (Including public holidays)