Nandos Complaint Center

I made a complaint to the call center on the 26/03/2021 about the portion size from the Corlett Drive branch.

I was told by the call center agent that I will receive feedback in 48 working hours. A week passed and no one contacted me. I called the complaint center last week and spoke to Henry who promised me that a manager would call me that day and no one contacted me. I have subsequently spoken to three more people this week who all promised me that the manager will contact as she is always busy on a call but no one has called me.

The portion sizes irritated me at first but not as much as the useless service from a complaint center. Not only do their staff lie but clearly so does the manager.

Complaining about a Complaint Center - how ironic. PATHETIC!!!